Privacy


Welcome to Aromatico. You have chosen Aromatico and we thank you for your interest. In the following we would like to inform you in detail about how we handle your data. Your privacy is very important to us.

1. Name of the responsible person and the external data protection officer

Responsible party according to §3 BDSG
Aromatico Heinrich Schwarz GmbH & Co. KG
Löwenhof 9
28217 Bremen

Data protection officer
Ralf Lohmann
- external data protection officer -
HUBIT data protection
Email: info@hubit.de
Website: www.hubit-datenschutz.de
Data protection telephone: 0421-89830294

 

2. You visit our website

Each time you access our website, information is sent to our website server by the respective internet browser of your respective end device and temporarily stored in log files, the so-called log files. The transmitted data are: Browser type and version, operating system, the previously visited website ("referrer"), IP address and time of the page call. You can change the settings of your browser to restrict the transfer of information. In all the aforementioned cases, the processing is anonymous, i.e. an assignment of the data to your person (= personal data) is excluded.

We collect and process this data in order to ensure the trouble-free operation of our website and to be able to recognise, ward off and pursue any misuse of our services. Furthermore, we use the collected data for statistical purposes, for example to evaluate which end devices and browsers are used to access our platform, in order to continuously adapt and improve our offer to the needs of the users on this basis.

This data processing is based on Article 6(1)(f) DSGVO. We delete all of the above personal data no later than twelve months after it has been collected.

3. You order from our shop

Personal data is only collected insofar as it is required for the processing of orders. We do not pass them on to third parties. The only exceptions to this are our service partners, who we need to process the order. This data processing is based on Article 6(1)(b) DSGVO.
The scope of data transfer is limited to a minimum. When you place an order in our shop, we process your name, billing address and e-mail address as you provide them in the course of the ordering process. The provision of your telephone number serves to improve our customer service. A different delivery address will also be processed if you provide one.

The purpose of data storage is to ensure the proper fulfilment of the contract. This includes in particular the delivery, the invoicing, the booking of payments and the processing of returns and complaints. For a contract to be concluded between you and us, it is necessary for us to receive your name, delivery address and e-mail address. The necessity of providing this data results from legal regulations (e.g. § 312i para. 1 item 3 BGB, § 14 para. 4 UStG). Without providing this data, you can therefore not conclude a contract with us.

We keep this data until all mutual claims arising from the respective contractual relationship with you have been settled in full and the retention periods under commercial and tax law to which we are subject have expired.

 

4. Information, correction, blocking and deletion of data

RIGHTS OF THE USER
As a user, you have the right to request information about what data we have stored about you and for what purpose this data is stored. Furthermore, you can correct incorrect data or have such data deleted, the storage of which is inadmissible or no longer necessary.

OBJECTION NOTICE
We collect the data described above for the purposes stated. If you do not wish this, you can object to this at any time by contacting our data protection officer (for the future).
Contact us if you wish, you will find the contact details in our imprint.

5. Your customer account at Aromatico

We have a restricted area for our customers, for which a registration is necessary. Here you can view your master data and orders as well as the status of your order. The creation of a customer account in our online shop will be set up exclusively at your request. The processed data required for this are derived from the input mask for opening the customer account. The legal basis is therefore your consent pursuant to Article 6(1)(a) DSGVO. We keep the personal data associated with the customer account stored until you ask us to delete your customer account. To delete your customer account, please contact our support info@aromatico.de. For personal data that remains with us from contracts already concluded, the statutory retention periods apply. (see article 3)

6. Home delivery

In order to fulfil the purchase contract, we transmit the name and address of the recipient to DHL (DHL Paket GmbH, 53113 Bonn) as the shipping service provider. The purpose of the data transmission is the delivery of the shipment to you and, if necessary, the return of your shipment to us on the basis of Article 6(1)(b) DSGVO.

For the payment of your purchase, the payment service provider chosen by you collects and processes on your behalf your name, your card or account number and/or other data required for the payment method chosen by you. In this respect, the data protection provisions of the payment service provider chosen by you shall apply in addition. When we receive a payment, we process the data that is transmitted to us by the payment service provider.

The processing is based on Article 6(1)(b) DSGVO. We keep this data stored until all mutual claims arising from the respective contractual relationship with you have been settled in full and the retention periods under commercial and tax law to which we are subject have expired.

7. Integration with Trusted Shops

Aromatico has integrated Trusted Shops. Here you can rate our shop and our service.
The integration of the Trusted Shops trust badge serves to protect our legitimate interests in an optimal marketing of our offer according to Art. 6 para. 1 p. 1 lit. f DSGVO. The Trustbadge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.

When the Trustbadge is called up, the web server automatically saves a so-called server log file, which contains, for example, your IP address, the date and time of the call-up, the amount of data transferred and the requesting provider (access data) and documents the call-up. This access data is not evaluated and is automatically overwritten at the latest seven days after the end of your visit to the site.

Further personal data is only transferred to Trusted Shops if you have consented to this, have decided to use Trusted Shops products after completing an order or have already registered to use them. In this case the contractual agreement between you and Trusted Shops applies.

8. Receivables management

If you do not settle outstanding invoices / instalments despite repeated reminders, we may transfer the data required for debt collection to a law firm for the purpose of trustee collection. We work together with the following partner: Blaum Dettmers Rabstein, Rechtsanwaltspartnerschaft mbB und Notare, Am Wall 153-156, 28195 Bremen. The legal basis for the transmission of data within the scope of trustee debt collection is Art. 6(1)(b) DSGVO. The transmission of data in the context of the sale of receivables is based on Art. 6 (1) (f) DSGVO.

9. Subscribing to and unsubscribing from the newsletter

When you subscribe to our newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe from the newsletter. Your personal data will be forwarded to an external technical service provider. When registering for our newsletter, we use the so-called double opt-in procedure (DOI procedure). After you have entered your email address in the registration field and given your consent to receive our newsletter, we will send you a confirmation link to the address you have provided. Only when you click on this confirmation link will your email address be added to our distribution list for sending our newsletter. The legal basis for this data processing is Article 6(1)(a) DSGVO.

Unsubscribing from the newsletter is possible at any time and can be done either through the unsubscribe function in the user profile, or via a link provided for this purpose in the newsletter.

10. Contact form

The personal data that you provide to us as part of a contact request will only be used to respond to your request or contact and for the associated technical administration. The legal basis for the processing of your data is Art.6 para. 1 lit.f. DSGVO.A transfer to third parties does not take place.
You have the right to revoke your consent at any time with effect for the future. In this case, your personal data will be deleted immediately. Your personal data will also be deleted without your revocation if we have processed your request or if you revoke the consent granted here for storage. This also happens if the storage is inadmissible for other legal reasons. You can inform yourself at any time about the data stored about your person. A form for submitting your objection is available on the HUBIT data protection website. Your request will be received by our data protection officer and forwarded to the necessary departments within our company.

11. Cookies

When using our websites, small text files may be created which are stored on your computer (so-called "cookies"). We use cookies to facilitate or improve the use of our websites. Our cookies allow us to identify returning users during their visit to our websites without processing any personal data. In order to provide you with the best possible service, we use both "permanent cookies" and "session cookies".  

The data stored in permanent cookies (storage period 2 years) is used to enable you to use our website as comfortably as possible beyond your current visit and is only used by us for this purpose.  

Deactivating these cookies does not affect the usability of our site.  

The data stored in session cookies only apply to your current visit to our website and are used to enable you to use our services without restriction and to use our website as comfortably as possible for the current visit to our site.  

If you disable session cookies, we cannot guarantee that you will be able to use all of our services without restriction.  

If you do not wish to receive cookies, you can change your browser settings (information on this can be found in the help function in the menu bar of your Internet browser) or object to the collection and storage of data at any time for the future here. You can remove cookies already stored on your computer by deleting temporary websites. 

12. Google

Below you will find additional information about cookies from Google, which may be used when you use our website. Here, too, we do not process any personal data. The implementation and evaluation of the cookies is carried out on our behalf by Google, to this extent their data protection provisions also apply.  

The aforementioned options for preventing (changing browser settings) and deleting cookies (removal of temporary cookies) also apply to Google cookies; moreover, you can also object to the setting of cookies by contacting the following address  

Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA)

13. Google Adwords

With conversion tracking, Google Adwords sets a temporary cookie on your computer ("conversion cookie") if you have reached our website via a Google ad. These cookies lose their validity after 30 days. If you visit certain pages of ours and the cookie has not yet expired, we and Google can recognize that someone clicked on the ad and was thus redirected to our site. Each AdWords customer receives a different cookie. Cookies therefore cannot be tracked across AdWords customers' websites. The information collected using the conversion cookie is used to create conversion statistics for AdWords customers who have opted in to conversion tracking. We learn the total number of users who clicked on our ad and were redirected to a page tagged with a conversion tracking tag. If you do not wish to participate in the tracking process, you can also opt out of conversion tracking cookies by setting your browser to block cookies from the googleadservices.com domain. For more information on Google's privacy policy, please visit http://www.google.com/intl/de/policies/privacy/

14. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. In the event that IP anonymisation is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin (http://tools.google.com/dlpage/gaoptout?hl=de) available under the following link. In this context, please also note the privacy policy (http://www.google.com/policies/) of Google.

Deactivation of Google Analytics
You can deactivate tracking by Google Analytics. In this case, a cookie will be stored on your computer to prevent the collection of data. Please click on the following link.

You can permanently disable the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: www.google.com/settings/ads/plugin. Alternatively, users can deactivate the use of third-party cookies by visiting the deactivation page of the network advertising initiative www.youronlinechoices.com/de/ .

15. Facebook Remarketing

Plugins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated on our pages. You can recognise the Facebook plugins by the Facebook logo or the "Like" button ("Like") on our site. You can find an overview of the Facebook plugins here: http://developers.facebook.com/docs/plugins/ When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while you are logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. You can find more information on this in facebook's privacy policy at https://de-de.facebook.com/policy.php

If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

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16. facebook PlugIn

Plugins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated on our pages. You can recognize the Facebook plugins by the Facebook logo or the "Like" button ("Like") on our site. You can find an overview of the Facebook plugins here: http://developers.facebook.com/docs/plugins/ When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while you are logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please refer to the privacy policy of facebook at https://de-de.facebook.com/policy.php
. If you do not want Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

17. Instagram PlugIn

On our pages, functions of the service Instagram are integrated. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, Instagram can assign the visit to our site to your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Instagram.

18. Adcell

This website uses tracking cookies of Firstlead GmbH with the brand ADCELL (www.adcell.de). As soon as the visitor clicks on an advertisement with the partner link, a cookie is set. Firstlead GmbH / ADCELL uses cookies to track the origin of orders. In addition, Firstlead GmbH / ADCELL uses so-called tracking pixels. These allow information such as visitor traffic on the pages to be evaluated. The information generated by cookies and tracking pixels about the  use of this website (including the IP address) and the delivery of advertising formats is transmitted to a server of Firstlead GmbH / ADCELL and stored there. Among other things, Firstlead GmbH / ADCELL can recognize that the partner link on this website has been clicked. Firstlead GmbH / ADCELL may pass this (anonymised) information on to contractual partners under certain circumstances, but data such as the IP address will not be merged with other stored data.

In order to select a voucher offer that is currently of interest to you, we transmit the hash value of your e-mail address and your IP address to Sovendus GmbH, Moltkestr. 11, 76133 Karlsruhe (Sovendus) in a pseudonymised and encrypted form (Art. 6 Para. 1 f DSGVO). The pseudonymised hash value of the e-mail address is used by Sovendus to take into account a possible objection to advertising (Art. 21 para.3, Art. 6 para.1 c DSGVO). The IP address is used by Sovendus exclusively for data security purposes and is usually anonymised after seven days (Art. 6 para.1 f DSGVO). In addition, for billing purposes, we transmit pseudonymised order number, order value with currency, session ID, coupon code and time stamp to Sovendus (Art. 6 para.1 f DSGVO). If you are interested in a voucher offer from Sovendus, if there is no advertising objection to your e-mail address and if you click on the voucher banner that is only displayed in this case, we will transmit your title, name and e-mail address in encrypted form to Sovendus for the preparation of the voucher (Art. 6 para.1 b, f DSGVO). For further information on the processing of your data by Sovendus, please refer to the online privacy policy at www.sovendus.de/datenschutz

Our website uses the web analytics service Hotjar provided by Hotjar Ltd. Hotjar Ltd is a European company based in Malta (Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe, Tel.: +1 (855) 464-6788). With this tool, movements on the websites on which Hotjar is used can be tracked (so-called heat maps). For example, it is possible to see how far users scroll and which buttons users click on and how often. Furthermore, with the help of the tool it is also possible to obtain feedback directly from the users of the website. Most importantly, Hotjar's services can improve the functionality of Hotjar-based websites by making them more user-friendly, more valuable, and easier to use for end users. We take special care to protect your personal information when using this tool. For example, we can only track which buttons are clicked, mouse history, how far scrolled, device screen size, device type and browser information, geographic location (country only), and preferred language to display our website. Areas of the websites in which personal data of you or third parties are displayed are automatically hidden by Hotjar and are therefore not traceable at any time. In order to exclude a direct personal reference, IP addresses are only stored and processed anonymously. However, Hotjar uses various third-party services such as Google Analytics and Optimizely. It may therefore be the case that these services collect data transmitted by your browser as part of web page requests. This would be, for example, cookies or your IP address. In these exceptional cases, this processing is carried out in accordance with Art. 6 Para. 1 lit. a DSGVO on the basis of the consent you have given for the purpose of statistical analysis of user behaviour for optimisation and marketing purposes. Hotjar offers each user the option of using a "Do Not Track header" to prevent the use of the Hotjar tool so that no data is recorded about the visit to the respective website. This is a setting that is supported by all common browsers in current versions. To do this, your browser sends a request to Hotjar with the information to deactivate the tracking of the respective user. If you use our websites with different browsers/computers, you will have to set up the "Do Not Track header" separately for each of these browsers/computers. When visiting a Hotjar-based website, you can prevent Hotjar from collecting your data at any time by going to our opt-out page at https://www.hotjar.com/legal/compliance/opt-out/ and clicking Disable Hotjar. For more information about Hotjar Ltd and about the Hotjar tool, please visit:https://www.hotjar.com For Hotjar Ltd's privacy policy, please visit:https://www.hotjar.com/privacy/

 

Insofar as we refer or link from our website to the websites of third parties, we cannot accept any guarantee or liability for the correctness or completeness of the content or the data security of these websites. Since we have no influence on the compliance with data protection regulations by third parties, you should check the respective data protection declarations offered separately.